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Right to withdraw

Right of withdrawal for consignments:
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
 To exercise the right to cancel, you must inform us (SINEE GmbH, Am Hans Teich 4, 51674 Wiehl, Deutschland, info@sinee.de, Phone: +49 2262 717 50 46) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

 Consequences of withdrawal for consignments of goods:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

The right of withdrawal does not apply to the following contracts: Contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Right of withdrawal for digital products:
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise the right to cancel, you must inform us (SINEE GmbH, Am Hans Teich 4, 51674 Wiehl, Deutschland, info@sinee.de, Phone: +49 2262 717 50 46) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal for digital products:

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. 

The following applies to a contract for the provision of digital content that is not on a tangible medium and which obliges you to pay a price: The right of withdrawal also expires (prematurely) if you have expressly agreed that we will begin to fulfill the contract before the end of the withdrawal period, you have confirmed your knowledge that your consent will cause your right of withdrawal to expire at the beginning of the fulfillment of the contract, and we have provided you with a confirmation.

For a contract for the provision of digital content that is not on a physical data carrier and does not oblige you to pay a price, the following applies: The right of withdrawal also expires (prematurely) if we have started to fulfill the contract.

Sample withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it to us).

  • To SINEE° GmbH, Am Hans Teich 4, 51764 Wiehl Germany, info@sinee.de 
  • I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) 
  • Ordered on (*)/received on (*)
  • Name of the consumer(s) 
  • Address of the consumer(s) 
  • Signature of the consumer(s) (only for notification on paper) 
  • Date(s)

    (*) Delete as applicable. Cancellation policy [https://shop.trustedshops.com/de/rechtstexte/] created with the Trusted Shops [https://shop.trustedshops.com/de/] legal text editor in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].

    Björn Torwellen – CEO SINEE GmbH
    Am Hans Teich 4 
    51764 Wiehl
    T: +49(0)2262 717 50 46
    Amtsgericht Köln | HRB91956

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